When you buy or sell your home with The Ray Otten Team, our service doesn’t stop when the “Sold” sign is removed and the final box has been unpacked. We think highly of our clients and the services that we provide, which is why we want to ensure that not only our client’s real estate experience exceed expectations, but their post-real estate experience does as well. When you become a client of The Ray Otten Team, you become a part of our ‘Client for Life’ program. Whether you are looking to paint the exterior of your home or redo the roof, we keep it simple for you by providing our list of preferred partners so that you can have peace of mind with whom you choose.
Check out the many benefits of our ‘Client for Life’ program:
Use of Our Moving Truck
Sell or buy a home through the Ray Otten Team and you’ll gain access to use our Moving Truck! Make a reservation through our team, pick up the keys prior to your moving day and take advantage of one of our clients’ favourite perks.
Client Feedback and Survey
Our top priority is our clients – which is why we call our Sellers weekly to provide feedback from showings. Knowing what buyers are thinking about your property shouldn’t be a guessing game, we work hard to find that out for you.
Client Survey
We are constantly aiming to improve! After you’ve sold or purchased your home, we love to hear about how you felt about the entire experience with our team.
Client Appreciation Events
We know how to treat our clients well! You’ll gain invites to various private events, such as our Client Appreciation event held every spring that congratulates our clients with their recent purchases, sales or referrals with the team.
Home by Design Subscription
Whether you enjoy a leisurely read or browsing online for DIY upgrade ideas, you’ll love our complimentary bi-monthly subscription to Home By Design for wonderful design inspiration and tips! Mailed to your home, each issue features 52 pages of award winning home, decor and travel content.
Complimentary List of Our Preferred Partners
Need a recommended professional? It is our pleasure to provide you with our list of trusted partners to choose from.
Complimentary Market Evaluation and Comparable Sales in Your Area
We know the market is always shifting. Should you ever wish to know more about your home, or a different neighborhood, we have the tools to keep you in the know.
Occasional Surprises Like Free Movie Passes, Animal Treats and Holiday Gifts
From the occasional movie pass to the complimentary Holiday wreath, we are constantly looking for new ways to wow our past and current clients.
Referrals to Top Realtors in Other Cities, Provinces, and Countries
Life changes and we want to support your real estate experience, even if it means moving outside of Ottawa. We’ll help connect you with a trusted real estate professional to ensure you are always in the best of hands, wherever you go!
Complimentary Use of Our Yard Sale Directional Signs
Garage sale season has arrived! Keep us in mind and in return, we’ll help bring traffic to your next yard or garage sale! Our professional signs are sure to grab the attention of drivers and passerby’s.
If you’d like more information about the benefits of our team – or if you have questions, call us at (613) 288-2455, or email us here,
Don’t just take our word for it – here is what a past client had to say about our services:
“We valued the fact that every member of the team was invested in the sale of our home. We enjoyed again the personal service that I think sets you apart from many others, the feeling of comfort and confidence that you are getting the best advice in what is one of the most important transactions of your life.”
– Lisa & Dennis Murphy